Effective Date: July 17, 2023
Introduction:
Welcome to Garden Fresko (the “Website”). At Garden Fresko, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you access and use our website, as well as when you make purchases through WooCommerce and utilize any associated payment gateways.
Information We Collect:
a. Personal Information:
When you visit our website or make a purchase, we may collect personal information such as your name, email address, postal address, phone number, and other relevant details necessary to fulfill your order and provide you with the best possible service.
b. Payment Information:
To process payments for purchases made on our website, we may collect payment information, such as credit/debit card details or other payment credentials. This information is securely transmitted to and handled by our third-party payment gateway partner.
c. Website Usage Information:
We may collect non-personal information about how you interact with our website, such as your IP address, browser type, device information, and pages visited. This data helps us improve our website and tailor our content to better suit your preferences.
How We Use Your Information:
a. Order Processing and Fulfillment:
We use the personal and payment information you provide to process and fulfill your orders for our products through WooCommerce and the associated payment gateway.
b. Communication:
We may use your contact information to communicate with you regarding your orders, provide updates about our products, respond to your inquiries, and send important information related to our services.
c. Improving User Experience:
We analyze non-personal data to improve the functionality and user experience of our website. This helps us identify popular pages, understand user preferences, and optimize our content.
Third-Party Partners:
a. WooCommerce and Payment Gateway:
Our website uses WooCommerce, a popular eCommerce platform for managing and processing orders. Additionally, we partner with reputable payment gateway providers to securely handle payment transactions. Please note that we do not store or have access to your payment card details.
b. Analytics and Tracking:
We may use third-party analytics tools to collect and analyze non-personal data about Website traffic and user behavior. These tools help us enhance our services and understand how visitors interact with our website.
Data Security:
a. Protection Measures:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
b. Payment Security:
Your payment information is encrypted and securely transmitted to our payment gateway partner. We do not store any payment card details on our servers.
Cookies:
a. What are Cookies:
Cookies are small data files stored on your device when you visit a website. They help enhance your browsing experience and allow us to remember your preferences.
b. How We Use Cookies:
We use cookies to improve Website functionality, track user interactions, and customize content based on your browsing habits.
c. Managing Cookies:
You can manage or delete cookies through your browser settings. However, disabling cookies may limit certain features and functionality on our website.
Third-Party Links:
a. External Websites:
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their individual privacy policies before providing any personal information.
Your Choices:
a. Opt-Out:
If you no longer wish to receive communications from us, you can opt out by following the unsubscribe instructions provided in our emails or by contacting us directly.
b. Accessing and Correcting Information:
You have the right to access, update, or correct your personal information. If you need assistance with this, please contact us using our contact page.
Changes to Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes made will be posted on this page with the updated Effective Date. We encourage you to review this Privacy Policy periodically.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using our contact page.
By using our website, making purchases through WooCommerce, and utilizing any payment gateway services, you acknowledge that you have read, understood, and agreed to the terms and practices outlined in this Privacy Policy.